Delhivery, one of India’s leading logistics and supply chain companies, employs a robust HR Management System (HRMS) that caters to its diverse workforce—ranging from office staff and zonal managers to field delivery partners. This intelligent, web and mobile‑integrated system streamlines processes like leave, attendance, payroll, onboarding, and more. In this article, we walk you through the login and registration steps, explore key features, highlight benefits, and address common FAQs—Indian-style and HRMS-smart!
📝 Registration & Login Process
Registration – First-Time User (Employee or Partner)
- Access the portal/app – Employees use hrms.delhivery.com or the internal HRMS link provided by corporate or click here: https://hrms.delhivery.com/
- Select “New User? Register Here” – Begins the onboarding process.
- Input Mandatory Information:
- Employee/Partner ID (provided by HR during induction)
- Name (as per official records)
- Date of Birth
- Registered Email and Mobile Number
- Role/Location (e.g. Delhi Hub, Bengaluru Zone)
- Option to upload ID proof (Aadhaar, PAN) for verification
- Verify OTP – An OTP is sent to mobile/email; enter it to move forward.
- Set a Secure Password – Use 8–12 characters with at least one uppercase, one number, and one special symbol.
- Submit for Approval – HR or regional coordinator will verify and activate the account.
- Confirmation – Once approved, you receive login credentials via WhatsApp/email/SMS, depending on your role.
Login – Registered User
- Open HRMS login page or app.
- Enter your ID and Password, along with Captcha if on web.
- Click “Sign In”.
- First-Time Login prompts you to:
- Setup security questions
- Complete your profile photo
- Agree to updated policies
- Dashboard loads with overview of attendance, leaves, payslips, announcements, and tasks.
🛠️ Key Features of Delhivery HRMS
Delhivery HRMS is a modern, user-centric system covering the complete lifecycle of employee management. Here are top features:
Employee Self-Service (ESS)
- View and update personal details—address, phone, emergency contact
- Upload bank account, Aadhaar, PAN, and GST (for partners)
- Generate service certificate or employment letter on demand
Attendance & Leave Management
- Field partners can mark attendance via GPS-enabled mobile apps
- Office staff use biometric/web punch-ins
- Apply for leave (PL, CL, SL, Maternity, etc.) with ease
- Check leave balance and application history
- Correct attendance or shift timings via the “Exception Request” module
Payroll & Payslip Access
- Download monthly payslip PDFs
- View salary components—basic, HRA, allowances, deductions, net pay
- Access Form 16, TDS statements and annual salary summary
- Split payment options for delivery partners on incentive versus retention pay
Onboarding & Offboarding
- New hires complete forms and training modules online
- Checklists track document submission, asset allocation, and last settlement
- Exit process managed digitally—clearances, final payslips, relieving letter
Notifications & Announcements
- Real‑time alerts for new policies, performance ratings, birthday wishes, safety tips
- Region‑specific notices—like hub closure, surge planning, festivity schedules
Grievance & Helpdesk Support
- Lodge HR, payroll, IT, or safety escalation tickets via portal/app
- Track status and attachments; get replies in-app
- Refer to FAQ knowledge base with guidelines and contact lists
Reports & Analytics (for HR/Admin)
- Generate employee-wise or location-wise attendance and leave reports
- Export payroll data, audit logs, compliance certificates
- Visual dashboards for performance, onboarding statuses, trend analysis
✅ Benefits of Using Delhivery HRMS
🔍 Transparency and Autonomy
Employees have full access to their data—no need to ping HR for payslips or leave balances. Everything is clickable, downloadable, searchable.
⚡ Speed and Efficiency
Automated workflows mean swift approvals, zero paperwork, and reduced human errors. HR can handle thousands of employees in a few clicks.
🔐 Security and Compliance
Role-specific access, SSL encryption, GDPR/ITA compliance ensures data safety. Audit trails and digital signatures maintain the chain of custody.
📱 Accessibility & Mobility
App-based attendance and helpdesk empower on-the-field gig partners. The system adapts to urban hubs and rural locations alike.
🌳 Eco-Friendly Operations
Reduction in printed payslips, physical forms, and archival leads to lower paper consumption—Delhivery’s role in green logistics.
📈 Data-Driven Decision Making
Real-time data helps HR and Operations teams understand attrition, peak delivery times, stress zones—helping them plan better.
❓ FAQs (Frequently Asked Questions)
Q1. Who is eligible for Delhivery HRMS?
All employees, DSPs (Delivery Service Partners), zonal staff, and onboarding trainees or interns—all roles are covered in the HRMS ecosystem.
Q2. Didn’t receive OTP during registration—what to do?
Ensure correct mobile/email. Resend OTP after 2 minutes. Still not received? Contact your regional HR or partner centre coordinator.
Q3. Forgot login credentials—can I reset?
Yes—use “Forgot Password” to reset via registered email/mobile OTP or answer security questions.
Q4. My attendance or shift timing is incorrect—how to fix?
Use the “Exception Request” module, attach screenshots or delivery logs. HR/admin will rectify and notify you.
Q5. I’m not able to view my payslip—why?
Ensure your profile and bank details are approved. Payslips are generated 2–5 days after month-end. If delay continues, raise a helpdesk ticket.
Q6. How to raise HR or IT issues?
Use the “Helpdesk” tab, select category (HR/IT/Safety), enter brief description, attach screenshot if relevant, and submit. Track your ticket in “My Requests”.
Q7. Can I update my personal info after joining?
Yes—use “Profile Update” section. Changes go for approval. You’ll receive confirmation once updated.
Q8. Is there a mobile app for HRMS?
Yes—Delhivery provides a dedicated HRMS mobile app for all staff and DSPs. Check your onboarding email or play store/intranet for download link.
🏁 Conclusion
Delhivery HRMS is a leap forward in digitalising HR functions—making attendance, leave, payroll, and support hassle-free for everyone. With self‑service modules, mobile integration, and strong security, it empowers employees and delivery partners to focus on their core tasks: delivering excellence.
If you encounter any issues—on login, profile, payslip, or attendance—don’t hesitate to use the helpdesk module or reach out to your HR coordinator. Life’s complex, HRMS shouldn’t be—Delhivery’s digital solution brings that simplicity to your fingertips.
