Bandhan Bank is one of India’s fastest-growing private sector banks, with a strong presence in retail banking, MSME lending, and financial inclusion. Known for its deep reach in semi-urban and rural areas, the bank serves millions of customers through savings accounts, current accounts, loans, deposits, digital banking, and payment services.
For customers, quick access to accurate customer care details is essential—whether it’s for account queries, transaction issues, card blocking, WhatsApp banking, or general service support. Below is a complete and verified guide to Bandhan Bank customer care numbers, email IDs, WhatsApp banking details, and head office address, based strictly on official information.
About Bandhan Bank
Bandhan Bank began its journey with a strong focus on financial inclusion and has since expanded into a full-service universal bank. Today, it caters to individuals, businesses, and institutions across India with a mix of branch banking and digital channels.
Like all scheduled commercial banks, Bandhan Bank operates under regulatory supervision of the Reserve Bank of India, ensuring customer protection and system stability.
Bandhan Bank Customer Care Toll-Free Numbers
Customers can contact Bandhan Bank’s customer care through the following phone numbers:
Toll-Free Customer Care Number
- 1800-258-8181 (Available across India)
Customer Care (Chargeable / Local)
- +91 33 6633 3333
These numbers can be used for:
- Savings and current account queries
- Debit card or ATM issues
- Transaction disputes
- Internet and mobile banking support
- General banking assistance
For faster resolution, customers should keep their account number and registered mobile number ready while calling.
Bandhan Bank Email IDs
For customers who prefer written communication or need to submit detailed queries, Bandhan Bank provides dedicated email support:
Customer Care Email
- customercare@bandhanbank.com
This email can be used for:
- Account-related complaints
- Service requests
- Transaction or banking issues
- Feedback and suggestions
Make sure to send emails from your registered email ID and mention relevant details clearly for quicker resolution.
Bandhan Bank WhatsApp Banking
Bandhan Bank also offers WhatsApp Banking, making basic banking services accessible through a familiar platform.
WhatsApp Banking Number
- +91 87 3000 3000
Using WhatsApp Banking, customers can access:
- Account-related information
- Banking service options
- Basic queries and assistance
Customers should always use the official WhatsApp number only and avoid sharing sensitive details like OTPs, PINs, or full card numbers.
Bandhan Bank Head Office Address
For official communication, regulatory matters, or escalations that require physical correspondence, customers can refer to the head office address below:
Head Office Address
Bandhan Bank Limited
DN-32, Sector-V, Salt Lake City
Kolkata – 700091
West Bengal, India
This is the central administrative office of the bank and handles corporate-level operations.
Careers & Media Contact (For Reference)
While not meant for customer service queries, Bandhan Bank also provides separate email IDs for specific purposes:
- Careers: recruitment@bandhanbank.com
- Media & Corporate Communication: corpcomm@bandhanbank.com
Customers should avoid using these IDs for banking or account-related complaints.
Tips for Contacting Bandhan Bank Customer Care
- Always contact the bank through official numbers and email IDs only
- Never share OTPs, PINs, or passwords—even if someone claims to be from the bank
- For urgent issues like lost or stolen debit cards, call customer care immediately
- Keep a record of complaint or reference numbers for follow-up
Final Thoughts
Bandhan Bank offers multiple customer support channels—toll-free numbers, email support, WhatsApp banking, and physical offices—to ensure customers can get help when they need it. Whether you are a savings account holder, a borrower, or a digital banking user, using the correct contact channel can save time and prevent unnecessary delays.
For the fastest response:
- Call the toll-free number for urgent issues
- Use email for detailed or formal complaints
- Use WhatsApp banking for quick, basic queries
