City Union Bank is one of India’s oldest private sector banks, known for its strong regional presence and customer-focused banking services. To support customers efficiently, the bank offers dedicated customer care numbers, email support, and a clearly defined head office contact system.
For official updates and online services, visit the bank’s website: https://cityunionbank.bank.in/

City Union Bank Customer Care Toll Free Number
City Union Bank offers a single toll-free landline number that works across all Indian states.
- Customer Care Toll-Free Number (All States): 1800 120 5000
This number can be used for:
- Account-related queries
- Banking service assistance
- Debit card and ATM-related issues
- General customer support
City Union Bank Customer Care Email ID
Customers who prefer email communication can reach the bank through its official customer support email.
- Email ID: customercare@cityunionbank.in
This email is suitable for:
- Complaints and feedback
- Service-related queries
- Follow-ups on unresolved issues
- General banking concerns
City Union Bank Head Office Address
For official correspondence or corporate-level communication, City Union Bank’s head office details are provided below.
City Union Bank Ltd.
“Narayana”
No. 24B, Gandhi Nagar
Kumbakonam – 612 001
Tamil Nadu, India
City Union Bank Head Office Contact Numbers
You may also contact the head office directly using the following phone and fax numbers:
- Telephone: +91 435 2402322 , +91 435 2401622
- Fax: +91 435 2431746
These numbers are generally used for administrative, official, or escalated matters.
When to Contact City Union Bank Customer Care
You can reach City Union Bank customer support for:
- Account and transaction-related issues
- ATM or debit card assistance
- Banking service information
- Complaints and service requests
- Feedback and suggestions
For faster resolution, keep your account or customer details ready before calling or emailing.
Conclusion
City Union Bank provides simple and accessible customer support through a nationwide toll-free number, dedicated email assistance, and a well-defined head office contact system. Whether you have a routine query or need official communication, the bank offers multiple ways to stay connected.