Equitas Small Finance Bank is one of India’s leading small finance banks, catering to a wide range of customers including individuals, MSMEs, and borrowers across urban and semi-urban regions. With services spanning savings accounts, loans, credit cards, and digital banking, timely customer support plays a crucial role in ensuring smooth banking experiences.
To address customer needs efficiently, Equitas Small Finance Bank has established a dedicated and service-specific customer care framework. This includes separate toll-free numbers for banking services and loan or credit card queries, international contact options for customers calling from abroad, and specialised support for payment systems like NEFT and RTGS. Clear communication channels help customers reach the right team without unnecessary delays.
For official updates and services, visit: https://equitas.bank.in/
Equitas Small Finance Bank Customer Care Toll Free Numbers
Equitas Small Finance Bank offers dedicated toll-free numbers based on the type of service required.
Banking-Related Queries
- Toll-Free Number:
1800-103-1222
This number can be used for:
- Savings and current account queries
- General banking services
- Debit card and transaction-related assistance
Loans & Credit Card Queries
- Toll-Free Number:
1800-103-2977
This number is meant for:
- Loan-related assistance
- Credit card services and queries
- EMI, repayment, and service requests
Equitas Small Finance Bank Customer Care from Outside India
Customers calling from countries outside India can use the international helpline number below:
- International Customer Care Number:
+91 44 6965 4600
Equitas Small Finance Bank Customer Care Email ID
For written communication, complaints, or follow-ups, customers may email the bank directly.
- Customer Service Email:
customerservice@equitas.bank.in
NEFT / RTGS – Customer Facilitation Centre (CFC)
For queries related to NEFT and RTGS transactions, Equitas Small Finance Bank provides a dedicated facilitation centre.
- Toll-Free Number:
1800-103-1222 - Email ID:
rtgs-cell@equitas.bank.in
Equitas Small Finance Bank Head Office Address
Equitas Small Finance Bank Limited
4th Floor, Spencer Plaza
No. 769, Phase II
Anna Salai
Chennai – 600002
Tamil Nadu, India
- Phone: 044 4299 5000
When to Contact Equitas Small Finance Bank Customer Care
You can reach Equitas Small Finance Bank for:
- Account and transaction-related queries
- Loan and credit card assistance
- NEFT and RTGS support
- Complaints and service requests
Keeping your account details or reference number handy will help speed up resolution.
Overall, Equitas Small Finance Bank provides a structured and customer-focused support system through dedicated toll-free numbers, international calling options, email assistance, and specialised payment facilitation desks. Whether you need help with everyday banking or specific services like loans and fund transfers, the bank offers verified channels for timely assistance.
