Federal Bank provides a centralized and efficient customer support system through its Contact Center. Whether you are calling from India or abroad, the bank ensures round-the-clock assistance for banking queries, service requests, and account-related support.
This article covers Federal Bank customer care toll-free numbers, email IDs, fintech partner support details, and head office address in one place for easy reference.
For official information and services, visit the bank’s website: https://www.federal.bank.in/
Federal Bank Customer Care Toll Free Numbers (India)
Federal Bank’s Contact Center acts as a single point of contact for customers across India.
- Toll-Free Numbers (Pan India):
1800 425 1199
1800 420 1199
These numbers can be used for:
- Account-related queries
- Banking services and complaints
- Debit card and transaction support
- General customer assistance
Federal Bank Customer Care Numbers (From Abroad)
Customers calling from outside India can use the following numbers:
- 0484-2630994
- 0484-2630995
- 080-61991199
Availability: 24×7
For security reasons, account-specific information is shared only after proper customer verification.
Federal Bank Customer Care Email IDs
Customers can also reach Federal Bank through email for different types of queries.
General Queries
- Email: contact@federalbank.co.in
FedNet Internet Banking Queries
- Email: fednetinfo@federalbank.co.in
Email support is useful for detailed requests, document sharing, and follow-ups.
Federal Bank Fintech Partners – Customer Care Details
Federal Bank works with several fintech partners. For partner-specific issues, customers may contact them directly.
| Partner | Customer Care Number | |
| Fi | 080-47485490 | help@fi.care |
| Jupiter Money | 8655055086 | support@jupiter.money |
| OneCard | 1800 210 9111 | help@getonecard.app |
| Paisabazaar | 1800-258-5616 | care@paisabazaar.com |
| OneConsumer (One Score) | 0484-6147400 | customergrievance@onescore.app |
| IND Money | 07948224834 | support@ind.money |
| Scapia | 1800-296-1199 | scapiafederalcards@federalbank.co.in |
| Bajaj | 1800-268-1980 | rajeev.chauhan3@bajajfinserv.in |
| Paytm | 0120-5083345 | grievance-redressal_loandistribution@paytm.com |
Federal Bank Head Office Address
For official correspondence or corporate communication, you may use the head office address below.
Federal Bank Limited
Federal Towers
Market Road, Periyar Nagar
Aluva, Kerala – 683101
India
- Phone: 1800 420 1199
Overall, Federal Bank offers a strong and well-organized customer support system through pan-India toll-free numbers, international contact options, dedicated email assistance, and clearly defined fintech partner support channels. Whether you are a domestic customer, an NRI, or using partner-led financial products, help is available round the clock.
For the most accurate and updated information, always refer to the official Federal Bank website or contact the bank directly. Keeping these details handy ensures quick and hassle-free banking support whenever needed.
