HDFC Bank offers one of the most extensive customer support networks among Indian banks. Customers can access help for banking, credit cards, loans, Demat, and investment services through verified helpline numbers and dedicated service windows.
This article provides official HDFC Bank customer care toll-free numbers, service timings, complaint numbers, and head office details in one place for easy reference.
For official information and online services, visit: https://www.hdfc.bank.in/
HDFC Bank Customer Care Toll-Free Numbers (India)
HDFC Bank provides pan-India customer care numbers accessible from anywhere in the country.
- Customer Care Numbers (India):
1800 1600
1800 2600
These numbers can be used to access:
- Savings and current account services
- Credit card support
- Loan and Demat account services
- General banking queries
Use only these official numbers. Calling any other numbers may expose you to fraud.
HDFC Bank Customer Care for Customers Abroad
Customers traveling or residing outside India can contact HDFC Bank on:
- International Customer Care Number: +91 22 6160 6160
Dedicated Customer Care for Premium Customers
Customers holding premium products can reach specialized support teams.
- Imperia Account, Diners Black & Infinia Credit Card Holders: +91 22 6171 7606
HDFC Bank Customer Care Service Timings
HDFC Bank offers a mix of IVR-based and agent-assisted services, depending on the service type.
Banking Services
- IVR Services: Available 24×7
- Agent-Assisted Services: 8:00 AM – 8:00 PM (All days)
- Card Loss Reporting: Available 24×7 (Agent-assisted)
Credit Card Services
- Available 24×7, including Sundays and bank holidays
Loan Services
- 8:00 AM – 8:00 PM
- Available on all days, including Sundays and bank holidays
Demat & Loan Against Securities
- 8:30 AM – 5:30 PM
- Monday to Saturday
- Not available on 2nd & 4th Saturdays, Sundays, and bank holidays
Mutual Fund & Investment Services
- 9:30 AM – 6:30 PM
- Monday to Saturday
- Not available on 2nd & 4th Saturdays, Sundays, and bank holidays
HDFC Bank Mutual Fund Queries
For mutual fund–related assistance, customers can call:
- Mutual Fund Helpline:
1800 267 1006
HDFC Bank Complaint Helpline Number
To register complaints or escalate unresolved issues:
- Complaint Toll-Free Number (India Only):
1800 258 3838
HDFC Bank Head Office Address
The registered head office of HDFC Bank is located in Mumbai.
HDFC Bank Ltd.
HDFC Bank House
Senapati Bapat Marg
Lower Parel (West)
Mumbai – 400013
Maharashtra, India
HDFC Bank Corporate Office Address
HDFC House
H. T. Parekh Marg
165–166, Backbay Reclamation
Churchgate
Mumbai – 400020
Maharashtra, India
Important Safety Note
HDFC Bank has clearly stated that only the phone numbers listed above are official customer care numbers. Customers should avoid calling numbers found on unofficial websites, social media posts, or messages claiming to offer support.
In conclusion, HDFC Bank provides a robust and well-structured customer support system through verified toll-free numbers, dedicated premium helplines, and clearly defined service hours. Whether you need routine banking help, urgent card support, or investment-related assistance, HDFC Bank ensures reliable access to customer care.
