Meghalaya Rural Bank (MRB) is a Regional Rural Bank dedicated to serving customers across Meghalaya with a focus on rural development, financial inclusion, and basic banking accessibility. The bank plays an important role in supporting farmers, small traders, self-help groups, and individual customers through savings accounts, deposits, loans, RuPay debit cards, and government-linked schemes.
With branches spread across different districts of the state, Meghalaya Rural Bank ensures that essential banking services reach even remote areas. To make customer assistance simple and transparent, the bank provides official phone numbers, email support, ATM complaint helplines, and clearly defined head office contacts. These channels help customers resolve general banking queries, ATM issues, and service-related concerns without unnecessary delays.
If you are looking for verified information, this article lists the Meghalaya Rural Bank customer care numbers, email IDs, ATM helplines, and head office address in one place for easy reference.
For official updates and services, visit: https://meghalayaruralbank.bank.in/

Meghalaya Rural Bank Head Office Contact Details
Meghalaya Rural Bank – Head Office
KJP Conference Centre, Barik Point
Lachumiere, Shillong – 793001
Meghalaya, India
- Phone: +91 364 2504290
- Email: ho@meghalayaruralbank.bank.in
Meghalaya Rural Bank ATM Complaints – Toll Free Numbers
For ATM-related issues such as failed transactions or card problems, customers may call:
- 1800-123-6230
- 1800-833-1004
- 1800-532-7444
Meghalaya Rural Bank RTI & Grievance Contacts
Central Public Information Officer (RTI Only)
Shri Kumar Thapa
Manager, Compliance
- Email: compliance@meghalayaruralbank.bank.in
- Phone: +91 8837225518
Appellate Authority
Shri Eleazer Blah
General Manager – I (Operations)
- Email: gm1@meghalayaruralbank.bank.in
- Phone: +91 9862584554
Regional Office Contacts
Regional Office – I
Shri Rana A. Lyngdoh (Regional Manager)
- Email: rm1@meghalayaruralbank.bank.in
- Phone: +91 9612168257
Regional Office – II
Shri Rangkyrshan B. Lyngser (Regional Manager)
- Email: rm2@meghalayaruralbank.bank.in
- Phone: +91 9856760844
Regional Office – III
Smt. E. Lyngdoh (Regional Manager)
- Email: rm3@meghalayaruralbank.bank.in
- Phone: +91 8794395276
When to Contact Meghalaya Rural Bank
You may contact Meghalaya Rural Bank for:
- General banking enquiries
- ATM transaction disputes
- Debit card issues
- Service requests and complaints
- RTI-related information
- Branch or regional office assistance
Keeping your account or card details ready will help speed up resolution.
In conclusion, Meghalaya Rural Bank offers a structured customer support system through its head office contacts, ATM toll-free helplines, regional offices, and dedicated RTI channels. Designed mainly for rural and semi-urban communities, these verified communication points ensure customers receive timely assistance and transparent grievance handling.