Odisha Grameen Bank (OGB) is a Regional Rural Bank serving customers across Odisha with a strong focus on rural development, agricultural finance, MSME support, and financial inclusion. Through its extensive branch network and basic digital services, the bank supports farmers, self-help groups, small businesses, and individual customers with savings accounts, loans, ATM services, and government-linked schemes.
To make customer assistance accessible across the state, Odisha Grameen Bank operates a central service helpdesk, dedicated grievance redressal channels, and clearly defined head office contacts. These official communication points allow customers to resolve general banking queries, ATM disputes, and service-related complaints without unnecessary delays.

Odisha Grameen Bank Customer Care – Service Helpdesk
For general banking assistance and grievance redressal:
- Telephone: 033-69026902
- Email: customerservice@odishabank.in
This helpdesk can be contacted for:
- Account-related queries
- Service requests
- Complaints and feedback
Odisha Grameen Bank ATM Support
For OGB ATM-related issues:
Transaction Disputes
- 033-69026902
- 0674-2353023
Card Blocking / Card Issues
- 033-69026902
- 0674-2353023
Customer Service & Grievance Nodal Officer
If your concern requires escalation, you may contact the Customer Service Nodal Officer.
General Manager – Customer Service
Odisha Grameen Bank, Head Office
Gandamunda, Khandagiri
Bhubaneswar – 751030
Odisha, India
- Telephone: 0674-2353008
- Email:customerservice@odishabank.in
Odisha Grameen Bank Head Office Address
Odisha Grameen Bank
Head Office
AT – Gandamunda, PO – Khandagiri
Jagamara–Sundarpada Road
Bhubaneswar
District – Khurda
Odisha – 751030
- Telephone: 033-69026902
- Fax: 0674-2353011
- Email: ogbho@odishabank.in
When to Contact Odisha Grameen Bank
You may reach Odisha Grameen Bank for:
- General banking enquiries
- ATM transaction disputes
- Debit card blocking
- Complaints and grievance escalation
- Branch or service-related assistance
Keeping your account or card details handy will help speed up resolution.
Conclusion
Odisha Grameen Bank provides a structured customer support framework through its central service helpdesk, ATM assistance numbers, nodal officer escalation, and clearly defined head office contacts. Designed mainly for rural and semi-urban customers, these verified channels help ensure transparent grievance handling and timely banking support.
For accurate information and secure assistance, always rely on the official Odisha Grameen Bank website and use only the authorised contact details listed above.