Unity Small Finance Bank is a scheduled small finance bank in India focused on delivering simple, secure, and digital-first banking services. The bank offers savings accounts, fixed deposits, loans, and modern payment solutions while supporting financial inclusion for individuals and small businesses.
With operations managed from Navi Mumbai, Unity Small Finance Bank provides dedicated customer support through toll-free helplines, official email assistance, and a structured grievance redressal system. Whether you need help with your account, transactions, or complaints, the bank has clear contact channels to assist customers.

Unity Small Finance Bank Customer Care Toll Free Number
Customers can reach Unity Small Finance Bank using the official helpline:
- Customer Care Phone: 1800-209-1122
This number can be used for:
- General banking enquiries
- Account-related assistance
- Service requests and complaints
- Digital banking support
Unity Small Finance Bank Customer Care Email ID
For written communication:
- Customer Care Email: care@unitybank.co.in
Unity Small Finance Bank Head Office / Central Office Address
Unity Small Finance Bank Limited
- 13th Floor, 1302/B Wing
- Rupa Renaissance
- D-33 MIDC Road
- TTC Industrial Area, Turbhe
- Navi Mumbai – 400705
- Maharashtra, India
Grievance Redressal – Principal Nodal Officer (Level 3)
If your issue is not resolved through customer care, you may escalate to the Principal Nodal Officer:
Mr. Mahendra Bindra
Principal Nodal Officer (Central)
- Address:
13th Floor, 1302/B Wing, Rupa Renaissance
D-33 MIDC Road, TTC Industrial Area
Turbhe, Navi Mumbai – 400705, Maharashtra - Email: level3escalation@unitybank.co.in
- Phone: +91 9152366104
(Available 9:30 AM to 6:00 PM, Monday to Friday)
When to Contact Unity Small Finance Bank
You may reach the bank for:
- Savings or deposit account support
- Transaction-related queries
- Loan enquiries
- Complaints and grievance escalation
- General banking assistance
Keeping your registered mobile number or account details ready will help speed up resolution.
Final Words
Unity Small Finance Bank offers reliable customer support through its toll-free helpline 1800-209-1122, official email assistance, and a structured grievance redressal mechanism led by a Principal Nodal Officer. These verified channels ensure customers can easily access help for everyday banking needs and service-related concerns.