Tamilnad Mercantile Bank (TMB) offers multiple customer support channels for banking services, cards, internet and mobile banking, Demat, fraud reporting, and NRI assistance. With a nationwide toll-free number and dedicated desks for specific services, the bank ensures customers can reach out easily and securely.
This article lists Tamilnad Mercantile Bank customer care numbers, email IDs, service-wise contacts, and head office address in one place.
For official information and services, visit: https://tmb.bank.in/

Tamilnad Mercantile Bank Customer Care – Toll Free Number
TMB provides a pan-India toll-free number for general queries and services.
- All-India Toll-Free Number:
1800 425 0426 - Working Hours:
10:00 AM to 6:00 PM (All days of the week)
TMB Customer Care (General Queries)
For queries related to any TMB branch or service across India:
- Customer Care Number:
+91 9842 461 461 - Customer Care Email:
customercare@tmbank.in
TMB’s customer care team assists with accounts, services, and general concerns.
Authorized Call Centre Numbers
TMB’s authorised call centres may contact customers from:
- +91 1600 318 426
- +91 1600 308 426
- +91 1600 318 505
ATM Card Lost / Stolen
To report a lost or stolen ATM card, contact immediately:
- Phone:
+91 44 2622 3106
+91 44 2622 3109
Prompt reporting helps prevent misuse.
TMB Internet & Mobile Banking Support
For Internet Banking and Mobile Banking related queries:
- Phone:
0461-2383325
0461-2383326
0461-2383327 - Internet Banking Email:
econnect@tmbank.in - Mobile Banking Email:
mobile_banking@tmbank.in
TMB Credit Card Customer Care
For credit card–related assistance:
- Phone:
0461-2383346 - Email:
creditcardcell@tmbank.in
TMB Demat (DPS Cell) Support
For Demat account–related queries:
- Phone:
044-28130552
044-28131574 - Email:
dps@tmbank.in
Fraud & Phishing Reporting
For fraud-related issues or suspicious activities:
- Fraud Helpline:
044-69297034 - Phishing Incident Email:
frm@tmbank.in
📌 For phishing incidents, the bank may contact customers from: 044-69297000
RTGS & NEFT Customer Facilitation Centre
Tamilnad Mercantile Bank Ltd.
RTGS Cell / WUMT / Funds Department
D.No. 269/2-4, First Floor
V. P. Raman Salai, Lloyds Road
Royapettah
Chennai – 600014
Tamil Nadu, India
Tamilnad Mercantile Bank Head Office Address
Tamilnad Mercantile Bank Limited
(A Scheduled Commercial Bank & Authorised Dealer in Foreign Exchange)
57, V. E. Road
Tuticorin – 628002
Tamil Nadu, India
Phone: +91 461 2321382, +91 461 2321929 , +91 461 2321932
Email: mdoffice@tmbank.in
In conclusion, Tamilnad Mercantile Bank offers a well-organized and accessible customer support system through a national toll-free number, dedicated service desks for cards, banking, Demat, and fraud reporting, along with clear head office contact details. Whether you need routine assistance or urgent support, TMB provides verified and secure channels for quick resolution.