Slice Small Finance Bank, formerly known as North East Small Finance Bank (NESFB), is an Indian small finance bank that focuses on delivering simple, digital-first banking services along with traditional branch-based support. Headquartered in Guwahati, Assam, the bank serves customers across multiple states with products such as savings accounts, fixed deposits, loans, and digital payment solutions.
With Slice stepping into retail banking through its acquisition of NESFB, the bank now blends modern app-based services with regulated banking infrastructure. Whether you are an existing NESFB customer or a Slice user transitioning to Slice Small Finance Bank, customer support remains a key priority. The bank offers toll-free helplines, email assistance, and physical offices to help customers resolve queries, lodge complaints, or get product information.
Slice Small Finance Bank Customer Care Toll Free Number
For general banking queries, service requests, and complaints, you can contact the customer care team on:
Toll Free Number:
1800-121-1905
This helpline can be used for:
- Account-related assistance
- Debit card or transaction issues
- General banking queries
- Feedback and complaints
The customer care executives are trained to guide you through most routine banking concerns.
Slice Small Finance Bank Customer Care Email ID
You may also reach out via email for written support:
- customercare@slicebank.com
- customercare@nesfb.com
These email IDs can be used for:
- Account support
- Service-related issues
- Complaints or feedback
- Product enquiries
Make sure to mention your registered mobile number or account details (without sharing sensitive information like OTP or PIN).
Slice Small Finance Bank Corporate / Head Office Address
North East Small Finance Bank (Slice Small Finance Bank)
- 1st & 3rd Floor, Fortune Central,
- Basisthapur, Bye Lane 3, Beltola,
- Guwahati, Assam – 781028, India.
This Guwahati office functions as the bank’s corporate headquarters and administrative center.
When Should You Contact Slice Small Finance Bank?
You can contact Slice Small Finance Bank for:
- Savings or deposit account queries
- Debit card or payment issues
- Loan-related assistance
- Complaints and grievance support
- General banking information
For faster resolution, keep your customer details handy when calling or emailing.
Final Words
Slice Small Finance Bank combines digital convenience with regulated banking services, backed by a dedicated customer support system. Customers can easily reach the bank through the toll-free number 1800-121-1905, official email IDs, or by visiting the corporate office in Guwahati. For accurate updates on products and services, always refer to the bank’s official website at https://www.nesfb.com/.
