Karur Vysya Bank (KVB) is one of India’s long-established private-sector banks, serving retail, business, agriculture, corporate and NRI customers through branches, ATMs and digital banking channels. Although many routine transactions can now be completed through KVB DLite, Internet Banking, UPI and WhatsApp Banking, customers still need to visit a physical branch for several important banking requirements.
A branch visit may be required for cash transactions, KYC updates, account-opening formalities, cheque-related work, locker services, loan discussions, nomination changes and other activities that need physical verification or direct assistance from bank officials. Knowing the correct branch hours, working Saturdays and official customer-care contacts can therefore help customers avoid unnecessary visits.

Karur Vysya Bank does not follow one identical customer-business schedule at every location. Its official branch locator shows several timing patterns. Many branches operate around 10:00 AM to 4:00 PM, some follow a split schedule such as 10:00 AM to 2:00 PM and 2:30 PM to 4:00 PM, while certain locations list 9:30 AM to 3:30 PM or 10:00 AM to 4:30 PM. Exact branch timing should therefore be checked before a time-sensitive visit.
Here is a complete guide to Karur Vysya Bank branch timings, working days, Saturday schedule, lunch arrangements, customer-care numbers, card blocking, unauthorised transaction reporting, grievance redressal, WhatsApp Banking and registered-office contact details.
Karur Vysya Bank Branch Timings – Quick Overview
| Particular | Karur Vysya Bank Schedule |
| Common Branch Hours | Around 10:00 AM to 4:00 PM at many branches; exact hours vary |
| Other Official Branch Schedules | Examples include 9:30 AM-3:30 PM, 10:00 AM-4:30 PM and split 10:00 AM-2:00 PM / 2:30 PM-4:00 PM |
| Monday to Friday | Working, except applicable bank holidays |
| 1st Saturday | Working |
| 2nd Saturday | Closed |
| 3rd Saturday | Working |
| 4th Saturday | Closed |
| 5th Saturday | Working, when applicable |
| Sunday | Closed |
| Public/Bank Holidays | Closed according to applicable holiday calendar |
| Domestic Helpline | 1860 258 1916 |
| Outside India | +91 44 66217600 |
| Fraud / Suspicious Transaction / Card Loss | 1800 572 1916 |
| WhatsApp Banking | 9176994444 |
What Are the Karur Vysya Bank Branch Timings?
Karur Vysya Bank’s official branch locator shows that branch timings vary by location. Many branches operate from approximately 10:00 AM to 4:00 PM on normal working days.
However, this is not a universal schedule. For example, some KVB branches list 9:30 AM to 3:30 PM, some show 10:00 AM to 4:30 PM, and several branches use a split customer-service schedule of 10:00 AM to 2:00 PM and 2:30 PM to 4:00 PM.
Customers should therefore use the timing displayed for their selected branch rather than relying on one nationwide opening and closing time. This is especially important for cash work, KYC updates, loan documentation, account opening or locker-related visits.
Karur Vysya Bank Working Days
Karur Vysya Bank branches normally operate from Monday to Friday, except when a date falls on an applicable bank or public holiday.
Saturday operations depend on which Saturday of the month it is.
Karur Vysya Bank Saturday Working Schedule
The normal Saturday schedule is:
- 1st Saturday – Working day
• 2nd Saturday – Closed
• 3rd Saturday – Working day
• 4th Saturday – Closed
• 5th Saturday – Working day, if applicable
KVB’s current branch information and official working-hour material recognise the second and fourth Saturdays as holidays. Sundays are also weekly holidays for regular branches.
A first, third or fifth Saturday can still be closed if another applicable state or regional holiday falls on that date.
Karur Vysya Bank Lunch Timings
KVB does not follow one identical lunch arrangement at every branch. Its official branch locator itself shows this clearly.
Some branches display continuous hours such as 10:00 AM to 4:00 PM, while certain branches list a split schedule of 10:00 AM to 2:00 PM and 2:30 PM to 4:00 PM. This means a short mid-day closure can apply at some locations, while other branches may remain continuously open during their published customer-service window.
Customers should therefore check the individual branch rather than assuming either a universal lunch shutdown or a universal staggered-break policy.
Karur Vysya Bank Holidays
Apart from Sundays and the second and fourth Saturdays, Karur Vysya Bank branches remain closed on applicable bank and public holidays.
KVB publishes an official annual holiday list, and holiday dates can differ by state because many regional festivals and government notifications are location-specific.
Customers planning important banking work around a festival or long weekend should check both the holiday calendar and the selected branch before travelling.
Do All Karur Vysya Bank Branches Have the Same Timings?
No.
KVB’s official branch locator shows clear differences between locations. Many branches use 10:00 AM to 4:00 PM, while some branches open earlier, close later or include a mid-day break.
This makes KVB’s own branch locator the safest source for exact opening and closing hours.
Karur Vysya Bank Customer Care Numbers
Karur Vysya Bank’s current Contact Us page lists the following principal customer-care channels:
Domestic Helpline: 1860 258 1916 – local charges apply
Customers Calling From Outside India: +91 44 66217600
For unauthorised or suspicious transactions, loss or theft of a card: 1800 572 1916 – toll free
KVB’s IVRS facility is also available through 1860 258 1916 and supports multiple Indian languages.
Karur Vysya Bank Official Customer Care Details
Domestic Helpline: 1860 258 1916
Outside India: +91 44 66217600
Unauthorised / Suspicious Transaction / Card Loss: 1800 572 1916
Customer Support Email: customersupport@kvb.bank.in
WhatsApp Banking: 9176994444
National Cyber Crime Helpline: 1930
Karur Vysya Bank Debit Card Blocking
If a Karur Vysya Bank Debit Card is lost, stolen or suspected of being compromised, customers should block it immediately.
For a lost or stolen Debit Card, KVB’s current Contact Us page lists 1860 258 1916 and customersupport@kvb.bank.in. For urgent reporting of unauthorised or suspicious transactions, or loss or theft of a card, the bank provides the toll-free number 1800 572 1916.
KVB DLite also includes a Debit Card hotlisting facility, and WhatsApp Banking provides a Debit Card Block option.
Karur Vysya Bank Credit Card Support
For grievances related to KVB Corporate Credit Cards, the bank currently provides the 24-hour helpline:
1800 419 6500
Official Credit Card support emails are:
creditcardsupport@kvb.bank.in
customersupport@kvb.bank.in
The bank also publishes a dedicated postal address for its Credit Card Cell at the Consumer Banking Department, Elnet Software City, Rajiv Gandhi Salai, Taramani, Chennai – 600113.
Karur Vysya Bank Unauthorised Transaction and Cyber Fraud Reporting
Customers noticing an unauthorised or suspicious banking transaction should report it immediately through KVB’s dedicated toll-free number:
1800 572 1916
KVB also publishes the National Cyber Crime Helpline number 1930 on its customer-service pages.
Quick reporting is important because it can help the bank block affected cards or digital channels and reduce the possibility of further unauthorised transactions.
Karur Vysya Bank Customer Care Email
For general customer support, KVB currently lists:
customersupport@kvb.bank.in
Customers should use this address for genuine service-related communication and should never send confidential information such as ATM PINs, Credit or Debit Card PINs, CVVs, UPI PINs, Internet Banking passwords or OTPs through email.
Karur Vysya Bank Grievance Redressal
Karur Vysya Bank follows a structured complaint-escalation mechanism.
Customers should first contact the branch or use the bank’s feedback and complaint facility. If the complaint is not satisfactorily resolved, it can be escalated to the Nodal Officer of the respective Divisional Office and then to the Customer Grievance Manager.
Customer Grievance Manager Email: customergrievancemanager@kvb.bank.in
At Level 3, the bank provides a Principal Nodal Officer escalation channel:
Principal Nodal Officer Email: pno@kvb.bank.in
KVB’s current Customer Support page also names Shri Vijayakumar P V, General Manager, Operations Department, as Principal Nodal Officer and lists customerservice@kvb.bank.in for that office.
Principal Nodal Officer Address: Operations Department, Karur Vysya Bank, Central Office, No. 20, Erode Road, Vadivel Nagar, L.N.S., Karur – 639002.
If the complaint is not resolved at bank level within the applicable period, the customer may approach the RBI Ombudsman through the prescribed RBI complaint mechanism.
Karur Vysya Bank WhatsApp Banking
Karur Vysya Bank provides official WhatsApp Banking through:
9176994444
Customers can save the number and send “Hi” to begin using the service.
Facilities include balance enquiry, mini statement, FD/RD interest rates, cheque-book request, account block/unblock, Debit Card block and Internet Banking block/unblock.
For WhatsApp Banking-related clarification, customers can contact the KVB helpline at 1860 258 1916.
Karur Vysya Bank Registered and Central Office
The Karur Vysya Bank Limited
Registered & Central Office
No. 20, Erode Road
Vadivel Nagar, L.N.S.
Karur – 639002
Tamil Nadu
Phone: 04324-269000
Services Available When Karur Vysya Bank Branches Are Closed
Customers can continue using several KVB services outside normal branch hours through KVB DLite, Internet Banking, UPI, WhatsApp Banking, ATMs and other digital channels.
Available services can include fund transfers, balance enquiries, mini statements, Debit Card controls, account blocking, Internet Banking controls and other supported digital requests.
Services requiring original documents, physical signatures, locker access or direct branch verification may still require a branch visit.
Best Time to Visit a Karur Vysya Bank Branch
For routine banking work, customers should visit within the exact hours displayed for their selected KVB branch.
Because branch schedules vary, a customer should not assume that all locations follow the same 10:00 AM to 4:00 PM window. Some branches open earlier, some close later, and some include a mid-day break.
For account opening, KYC updates, loan documentation, nomination changes, locker-related work or other transactions requiring detailed assistance, reaching well before the branch’s closing time is advisable.
Before travelling, customers should also check whether the proposed date falls on a second or fourth Saturday, Sunday or regional bank holiday.
