South Indian Bank Branch Timings and Contact Details

South Indian Bank is a private-sector bank headquartered in Thrissur, Kerala, with branches across India. Many routine services are available through SIB Mirror+, SIBerNet, UPI, WhatsApp Banking and ATMs, but customers still need branches for document-based and officer-assisted work.

Customers may need a branch for cash transactions, KYC updates, account documents, lockers, cheque requests, nomination changes and loan discussions. Checking South Indian Bank branch timings before travelling is important because hours are not identical at every location.

The official Branch Locator lists 10:00 AM to 4:00 PM at many branches, including Thrissur Main, Connaught Place, Fort Mumbai and Chennai GT. Some locations differ: Model Town, New Delhi lists 9:30 AM to 3:00 PM, while Rajouri Garden lists 9:30 AM to 3:30 PM.

Here is a practical guide to South Indian Bank branch timings, working days, customer-care numbers, card blocking, grievance contacts and digital support.

South Indian Bank Branch Timings – Quick Overview

Use the exact business hours displayed for the selected branch, because South Indian Bank’s own locator confirms that timings can vary.

What Are the South Indian Bank Branch Timings?

Many South Indian Bank branches currently list 10:00 AM to 4:00 PM on the official Branch Locator.

This timing appears at branches such as Thrissur Main, Connaught Place in New Delhi, Fort Mumbai and Chennai GT, making it a useful general benchmark.

It is not a nationwide fixed schedule. Model Town, New Delhi lists 9:30 AM to 3:00 PM, while Rajouri Garden, Punjabi Bagh and Malviya Nagar list 9:30 AM to 3:30 PM.

For cash work, KYC, loans or account opening, follow the timing shown for the exact branch.

South Indian Bank Working Days

South Indian Bank branches generally work Monday to Friday, subject to applicable bank and public holidays. Saturday operations depend on which Saturday of the month it is.

South Indian Bank’s official information treats the second and fourth Saturdays as bank holidays. Its RTGS page also excludes second and fourth Saturdays, Sundays and bank holidays from branch-level service days.

South Indian Bank Saturday Working Schedule

The practical Saturday schedule is:

• 1st Saturday – Normally a working day, unless another applicable holiday falls on the date
• 2nd Saturday – Bank holiday
• 3rd Saturday – Normally a working day, unless another applicable holiday falls on the date
• 4th Saturday – Bank holiday
• 5th Saturday – Normally a working day when the month has one, unless another holiday applies

A working Saturday is not automatically a half-day. Check the branch locator for the exact hours.

South Indian Bank Lunch Timings

South Indian Bank does not publish one fixed nationwide lunch closure on the branch pages reviewed.

The official locator displays a continuous business-hour window rather than a separate lunch shutdown, so customers should not assume a fixed 1:00 PM to 2:00 PM closure.

Staff may take staggered breaks. For detailed paperwork or a specific officer, an earlier visit is more convenient.

South Indian Bank Holidays

Second and fourth Saturdays, Sundays and applicable public or bank holidays are non-working days for normal branch banking.

Regional holidays vary by state. Before visiting around a festival or long weekend, check the selected branch and local holiday position.

Do All South Indian Bank Branches Have the Same Timings?

No. South Indian Bank’s official Branch Locator shows different business hours at different locations.

Many branches list 10:00 AM to 4:00 PM, while some display 9:30 AM to 3:00 PM or 9:30 AM to 3:30 PM.

The locator also provides address, IFSC, telephone, email and officer-in-charge details, making it the best source before a visit.

South Indian Bank Customer Care Numbers

Customers who do not need an in-person service can use South Indian Bank’s 24/7 Customer Care Centre and digital support channels.

South Indian Bank Official Customer Care Contacts

The bank lists these toll-free numbers as its 24/7 inbound Customer Care Centre contacts.

South Indian Bank ATM Card Blocking and Fraud Reporting

If a card or digital-banking channel may be compromised, report it immediately instead of waiting for the branch to open.

Unauthorized electronic transactions can be reported 24/7 at 1800 425 1809 or 1800 102 9408; NRIs can use +91 484 2388555. The bank also lists ceghotlisting@sib.bank.in for such reports.

Debit cards can be blocked through SIB Mirror+, SIBerNet, WhatsApp Banking or the bank website. Customers may also SMS CARDBLOCK followed by the 16-digit card number to 09840777222 from the registered mobile number.

For suspected fraud risk, South Indian Bank lists 0487-2421297 and fmcell@sib.bank.in. Never share PINs, CVVs, passwords, MPINs or OTPs.

South Indian Bank Grievance Redressal

South Indian Bank follows a three-level grievance process for customer complaints.

Level 1 complaints can be raised through the bank’s customer-care and complaint-registration facilities. If the response is delayed or unsatisfactory, the issue can be escalated to the Nodal Officer at Level 2.

The bank lists Mr Shine Kappen, Assistant General Manager – Customer Relations Department, as Nodal Officer. Contact: 0487-2420020 Ext. 687; nodalofficer@sib.bank.in; Head Office, Mission Quarters, Thrissur – 680001.

Level 3 complaints can be escalated to Principal Nodal Officer Mr Anto George T, Chief Operating Officer, SIB Tower, Rajagiri Valley, Kakkanad, Ernakulam – 682039. Contact: 0484-3939392; pno@sib.bank.in.

If the bank’s resolution is unsatisfactory or no response is received within 30 days, the customer may proceed through the applicable Banking Ombudsman process.

South Indian Bank WhatsApp Banking

South Indian Bank’s official WhatsApp Banking number is 98959 00555.

The service is available 24/7 x 365. Save 98959 00555 and type “Hi” to access supported account, card, FASTag, loan and deposit services.

Use only the verified South Indian Bank WhatsApp account and never share PINs, passwords, CVVs or OTPs.

South Indian Bank Missed Call Balance Service

South Indian Bank provides a missed-call service for quick balance information.

Give a missed call from the registered mobile number to 09223008488 to receive eligible account balances by SMS. The service is available 24 x 7 x 365.

The service is for domestic customers and is limited to three successful missed-call balance responses per day.

South Indian Bank Corporate Office

South Indian Bank publishes these corporate-office details:

• South Indian Bank Ltd., Head Office, T.B Road, Mission Quarters, Thrissur – 680 001, Kerala, India
• Telephone: +91-487-2420020, 2420058, 2420113, 2436666
• Email: sibcorporate@sib.bank.in

For routine retail enquiries, use Customer Care or the branch rather than the corporate-office contact.

Services Available When South Indian Bank Branches Are Closed

When branches are closed, many South Indian Bank services remain available digitally.

• SIB Mirror+ Mobile Banking
• SIBerNet Internet Banking
• WhatsApp Banking
• ATMs and Cash Recycler Machines where available
• 24/7 Customer Care for assistance and urgent reporting

Original documents, physical signatures, locker access and in-person KYC still require an open branch.

Best Time to Visit a South Indian Bank Branch

For routine work, follow the exact branch hours. For KYC, account opening, loans or locker work, arrive well before closing and check Saturdays or holiday periods carefully. The official Branch Locator and displayed branch number are the safest references before travelling.