Central Bank of India is one of India’s oldest public sector banks, serving customers across the country with a strong network of branches and digital banking services. Whether you need help with your account, debit card, pension, or online transactions, the bank offers multiple support channels to assist customers quickly and securely. You can also find official updates and services directly on the bank’s website: https://centralbank.bank.in/.
Let’s check out all the important customer care details of Central Bank of India, including toll free numbers, email ID, WhatsApp support, and head office address.

Central Bank of India Customer Care Toll Free Numbers (24×7)
You can contact Central Bank of India anytime using the following toll-free numbers:
For General Customers:
- 1800 30 30
- 1800 203 1911
Call Center (24 Hours):
- 1800 3030
Exclusively for Pensioners:
- 1800 203 1911
These numbers can be used for:
- Account-related queries
- Debit card issues and blocking
- Internet banking support
- Complaints and service requests
- Pension-related assistance
Central Bank of India Customer Care Email ID
For complaints, feedback, or written communication, use:
- customercare@cboi.in
WhatsApp Number for Complaints & Grievances
You can also raise complaints through WhatsApp:
- 6364861866
Central Bank of India Head Office / Corporate Office Address
Central Bank of India – Corporate Office
Chander Mukhi, Nariman Point,
Mumbai – 400021, Maharashtra, India
Telephone:
- 022 – 6638 7777
Failed or Disputed Transaction Support
If you face failed or disputed transactions, contact the nodal officers below:
For Failed / Dispute Transactions
Nodal Officer: Mr. Sujay K Dubey
022 – 49197312
For Insurance Coverage on Debit Card
Nodal Officer: Mrs. Suma Nair
022 – 49197300
National Cyber Crime Helpline
For any cyber fraud or suspicious activity:
1930
Why Contact Central Bank of India Customer Care?
You may reach customer support for:
- Balance and transaction issues
- Debit card loss or fraud reporting
- Pension queries
- Online banking problems
- Insurance coverage on debit cards
- General complaints and grievances
Central Bank of India’s 24×7 customer care system ensures that help is always available when you need it.