IndusInd Bank provides 24×7 customer support through phone banking, email assistance, missed-call services, and a well-defined grievance redressal system. Whether you need help with banking, credit cards, loans, or insurance-related queries, IndusInd Bank offers multiple official channels to stay connected.
This article covers IndusInd Bank customer care numbers, email IDs, head office address, credit card support, and complaint escalation levels in one place.
For official information and services, visit: https://www.indusind.bank.in/
IndusInd Bank Customer Care Toll-Free Numbers (24×7)
Customers can contact IndusInd Bank anytime for banking and credit card services.
- Toll-Free Customer Care Number:
1800 266 0447
This number can be used for:
- Savings and current account queries
- Credit card assistance
- Service requests
- General banking support
IndusInd Bank Credit Card & Premium Banking Helpline
Credit Card, Premium Banking & Mis-sell Related Helpline
| Segment | Within India | Outside India |
| Premium Banking / Credit Cards | 1860 267 7777 | 022-6857 7777 |
| Credit Card Cancellation & Mis-sell | 1860 267 7777 | 022-6857 7777 |
| Vehicle Loan | 1800 102 3333 | 1800 102 3333 |
Direct Connect:
If you call from your registered mobile number, the system instantly recognizes you and connects you to a phone banking officer.
Calls may be chargeable as per your telecom service provider.
IndusInd Bank Missed Call Banking
For quick balance updates without speaking to an agent:
- Account Balance (Missed Call):
1800 274 1000
You will receive your account balance via SMS.
IndusInd Bank Insurance Policy Support
For claims or complaints related to insurance policies, contact the insurance partner directly.
| Insurance Partner | Customer Care Number |
| Care Health Insurance | 1800 102 4488 |
IndusInd Bank Customer Care Email IDs
Customers can also write to the bank for support and grievance handling.
- General Customer Care: reachus@indusind.com
- Customer Care Escalation: customercare@indusind.com
- NRI Customers: nri@indusind.com
- Exclusive Customers: exclusive@indusind.com
IndusInd Bank Head Office Address
IndusInd Bank Limited
2401, Gen. Thimmayya Road (Cantonment)
Pune – 411001
Maharashtra, India
- Telephone: 020-2634 3201 / 020-6901 9000
- CIN: L65191PN1994PLC076333
IndusInd Bank Grievance Redressal Mechanism
IndusInd Bank follows a three-level complaint resolution system to ensure timely redressal.
Level 1 – Branch / Contact Centre
Customers can lodge complaints through:
- Complaint register at the branch
- Branch Manager
- Contact Centre Numbers:
1860 267 7777 (India)
+91 22 6155 3100 / 022 4220 7777 (International) - Email: reachus@indusind.com
Level 2 – Head, Customer Care (If unresolved within 7 working days)
- Email: customercare@indusind.com
- NRI Escalation: nriescalations@indusind.com
Postal Address:
Ms. Meghna Khot
Head – Customer Care
OPUS Center, 47, Central Road
Opp. Tunga Paradise Hotel, MIDC
Andheri (East), Mumbai – 400093
Level 3 – Principal Nodal Officer (If no response within 7 days)
Ms. Dilnaz Sidhwa
Executive Vice President & Principal Nodal Officer
IndusInd Bank Ltd.
OPUS Center, 47, Central Road
Opp. Tunga Paradise Hotel, MIDC
Andheri (East), Mumbai – 400093
- Email:officer@indusind.com
- Phone: 022-6155 3705
In conclusion, IndusInd Bank offers a strong and transparent customer support system through 24×7 phone banking, dedicated credit card helplines, missed-call services, and a structured grievance redressal framework. Whether you need quick balance details, credit card support, or complaint escalation, the bank provides verified and reliable channels at every level.
For the latest updates, official contact details, and online services, always refer to the IndusInd Bank website and avoid using unverified numbers to stay safe from fraud.
