Punjab National Bank (PNB) is one of India’s largest public sector banks, serving millions of customers through its extensive branch network and digital banking platforms. From savings accounts and loans to cards and online services, PNB offers a wide range of financial solutions for individuals and businesses. To support customers at every stage, the bank provides dedicated helplines, email assistance, and centralized customer care services. Official updates and online banking facilities are available at https://pnb.bank.in/.
If you’re looking for PNB’s customer care toll-free numbers, email ID, or head office address, here are all the important details in one place.

Punjab National Bank Customer Care Toll Free Numbers
For general banking queries and complaints:
- 1800 1800
- 1800 2021
Tolled Number:
- 0120-2490000
(These toll-free numbers are meant to receive customer calls only and are not used for outgoing calls.)
Credit Card Helpline
For credit card-related queries and support:
- 1800 180 2345
0120-4616200
Balance Enquiry by Missed Call
To check your account balance, give a missed call from your registered mobile number:
- 1800 180 2223 (Toll Free)
- 0120-2303090 (Tolled)
Services Available Through Customer Care
You may contact PNB Customer Care for:
- Balance enquiry
- Hot-listing of lost or damaged debit/ATM cards
- ATM cash non-dispense complaints
- Account-related queries
- General banking assistance
Punjab National Bank Customer Care Email ID
For written communication, complaints, or feedback:
- care@pnb.bank.in
Punjab National Bank Head Office Address
Punjab National Bank – Head Office
- Plot No. 4, Sector 10
- Dwarka
- New Delhi – 110075
- India
Final Words
Punjab National Bank offers multiple customer support options including toll-free helplines, credit card assistance, missed call banking, and email support to ensure customers get timely help. With its head office in New Delhi and nationwide service network, PNB continues to provide accessible and dependable banking support.
For the latest services and updates, always visit the official PNB website:
👉 https://pnb.bank.in/