YES Bank is one of India’s prominent private sector banks, offering a wide range of retail, corporate, and digital banking services. With millions of customers across the country, the bank has set up a structured and service-specific customer support system to handle general banking queries, credit card services, corporate requirements, and specialised financial products.
To ensure faster resolution and secure communication, YES Bank provides toll-free numbers, chargeable helplines, and dedicated email IDs, each mapped to a specific type of service. This helps customers connect with the right team without confusion or delays.
This article brings together YES Bank customer care toll-free numbers, email IDs, credit card support contacts, corporate query numbers, and head office address in one place for quick and easy reference.
YES Bank Customer Care Numbers (India)
General Banking Inquiries
- Chargeable Helpline: 1860 210 1200 (Charges applicable as per service provider)
- Toll-Free Number: 1800 1200
- Service Timings: 8:00 AM to 8:00 PM (Only critical services available post 8:00 PM)
YES Bank Customer Care Email IDs
For general queries and service requests:
- General Customer Care: yestouch@yes.bank.in
- YES First Customers: yesfirst@yes.bank.in
YES Bank Corporate Queries
For corporate banking–related assistance:
- Phone Numbers: +91 22 5091 9800, +91 22 6507 9800
YES Bank Credit Card Customer Care
YES First & YES Premia Credit Cards
- Helpline (Chargeable): 1860 210 1200
- Toll-Free Number: 1800 103 6000
YES Prosperity Credit Cards
- Customer Care Number: 1800 103 1212
Credit Card Email Support
- General Credit Card Queries: yestouchcc@yes.bank.in
- Retail Credit Card Closure / Cancellation: closure@yes.bank.in
- Commercial Credit Card Closure / Cancellation: corporateassist@yes.bank.in
Credit Card Mis-selling / Harassment Complaints
- Email: ccsalescomplaints@yes.bank.in
- Phone: 022-6893 7300
- Working Hours: 8:00 AM to 8:00 PM
YES Bank Support for Non-Individual Clients
- Customer Care Number: 1800-102-3357
YES Bank Specialised Service Helpdesks
Cash Management Services (CMS)
- Email: HELPDESK@YES.BANK.IN
NACH Services
- Email: helpdesk@yes.bank.in
Sub-Member Banks
- Email: HELPDESK@YES.BANK.IN
Trade Services
- Email: Tradehelpdesk@yes.bank.in
YES Bank Head Office Address
- YES Bank House, Off Western Express Highway, Santacruz (East), Mumbai – 400055, Maharashtra, India
In conclusion, YES Bank has built a comprehensive and well-segmented customer support system that allows customers to reach the right team for the right service—whether it’s general banking, credit cards, corporate queries, or specialised financial operations. With verified toll-free numbers, service-specific helplines, and official email IDs, customers can seek assistance confidently and securely.
