CSB Bank offers multiple customer support channels to ensure banking help is always within reach. Whether you have a general query, need to block a lost debit card, report fraud, or contact the head office, CSB Bank has a dedicated system in place.
For official updates and services, you can also visit the bank’s website: https://www.csb.bank.in/
CSB Bank Customer Care Toll Free Numbers
CSB Bank provides 24×7 phone banking services for customers across India and abroad.
Domestic Customer Care Numbers (India)
- Toll-Free Number: 1800 266 9090
- Chargeable Numbers: 022-4539 3950 , 022-6957 8500
These numbers can be used for balance inquiries, account-related issues, service requests, and general banking support.
CSB Bank International Customer Care (NRI Support)
For customers living outside India, CSB Bank offers country-specific toll-free numbers as well as international dialing options.
Toll-Free Numbers (Selected Countries)
- Saudi Arabia (KSA): 8008501339
- Qatar: 800101098
- USA: 18339753958
- UAE: 8000181017
International Numbers (ISD Charges Apply)
- +91-22-4539 3939
- +91-22-6957 8500
These lines are helpful for NRI banking queries, account assistance, and service requests.
CSB Bank Email ID for Customer Support
If you prefer written communication, CSB Bank provides dedicated email support.
General Queries
- Email: customercare@csb.bank.in
You may contact the bank via email for account issues, service complaints, feedback, or follow-ups.
CSB Bank ATM & Lost Card Support
For urgent issues like ATM problems or lost debit cards, use the contact details below:
- Email: atm@csb.co.in
- Phone (Switch Center): 0484-6451631 , 0484-2368032
Quick reporting helps prevent unauthorized transactions.
CSB Bank Phone Banking – 24×7 Support
CSB Bank’s phone banking service is available anytime, anywhere, even when you’re traveling.
You can use phone banking for:
- Account balance checks
- Debit card blocking
- Service requests
- Complaint registration
- General banking assistance
The bank’s support team is trained to resolve issues efficiently while keeping your information secure.
Fraud Reporting & Debit Card Blocking
If you suspect fraud or need to immediately block your debit card, contact CSB Bank without delay.
- Direct Fraud Reporting Number: +91-22-6957 8555
FRM Cell (Digital Payment Frauds)
- Phone: 9072600128
- Alternate Number: 0484-6690850
National Cyber Crime & Digital Payment Helplines
For cyber frauds related to digital payments, you can also reach national-level helplines:
National Cyber Crime Helpline
- Number: 1930
DigiSaathi (Managed by NPCI)
- 24×7 Toll-Free Numbers: 1800-891-3333, 14431
These helplines support victims of UPI, card, and online payment frauds.
CSB Bank Head Office Address
For official correspondence or corporate-level communication, you may contact CSB Bank’s head office.
CSB Bank Ltd.
Head Office – CSB Bhavan
P.O. Box No. 502
St. Mary’s College Road
Thrissur – 680020
Kerala, India
CSB Bank Branch Contact Details
For branch-specific contact numbers and addresses, visit the official CSB Bank website and use the Branch Locator option: https://www.csb.bank.in/
Conclusion
CSB Bank has built a reliable and accessible customer support system through toll-free numbers, international helplines, email support, and fraud reporting channels. Whether you are a domestic customer, an NRI, or facing an urgent banking issue, help is available around the clock.
For the most accurate and updated information, always refer to the official CSB Bank website or contact customer care directly. Keeping these details handy can save valuable time during emergencies and ensure a smoother banking experience.
