DCB Bank offers multiple customer support channels to help customers with banking queries, service requests, and emergency assistance. Whether you are a resident Indian, an NRI, or a loan or Demat customer, DCB Bank provides dedicated contact options for faster resolution.
For official information and online services, visit: https://www.dcb.bank.in/
DCB Bank Customer Care Numbers (Resident Indians)
Service Timings: 8:00 AM to 8:00 PM (IST)
- Mumbai: +91 22 6899 7777
- Hyderabad: +91 40 6815 7777
These numbers can be used for:
- Account-related queries
- Banking services and complaints
- Transaction support
- General assistance
DCB Bank Customer Care for NRIs
DCB Bank offers dedicated support for Non-Resident Indian customers.
- NRI Contact Numbers: +91 22 6127 1000 , +91 22 6899 7777
- NRI Email ID: nri@dcbbank.com
Availability: 24×7 support for NRI customers.
DCB Bank Customer Care Email IDs
Customers can also reach DCB Bank through email for specific services.
- General Customer Care: customercare@dcbbank.com
- Loans: loans@dcbbank.com
- Demat Account: demat@dcbbank.com
Email support is useful for detailed queries, document sharing, complaints, and follow-ups.
DCB Bank Customer Care Service Hours
| Service Category | Timings |
| Loans (Asset) Customers | 8:00 AM – 8:00 PM (Monday to Saturday) |
| Domestic Accounts (Liability) Customers | 8:00 AM – 8:00 PM (All days) |
| NRI Customers | Available 24×7 |
DCB Bank Emergency Services (24×7)
DCB Bank provides round-the-clock emergency assistance for critical issues, including:
- Debit card blocking
- Card PIN generation
- Stop cheque requests
- Blocking Internet Banking, Mobile Banking, or UPI
- Reporting fraudulent or suspicious transactions
These services are available 24×7, even outside normal customer care hours.
DCB Bank Head Office Address
For official correspondence, letters, or couriers, use the address below:
DCB Bank Limited
P.O. Box No. 7643
Malad (West)
Mumbai – 400064
India
Cyber Crime & Fraud Reporting
If you face cyber fraud or online financial crime, you can take immediate action through:
- National Cyber Crime Helpline: 1930
- Cyber Crime Portal: https://cybercrime.gov.in/
- DCB Bank Customer Care: 022 6899 7777 , 040 6815 7777
- Email ID: customercare@dcbbank.com
Prompt reporting helps minimize losses and speeds up investigation.
Conclusion
DCB Bank offers a well-organized customer care system with dedicated phone numbers, service-specific email IDs, 24×7 emergency support, and clear service hours. Whether you need routine banking help or urgent assistance for fraud or card blocking, support is always accessible.
For the latest updates, services, and branch information, always refer to the official DCB Bank website or contact customer care directly. Keeping these details handy ensures quick help whenever you need it.
