Jammu & Kashmir Bank is a leading regional bank with a strong presence in Jammu & Kashmir and other parts of India. The bank provides multiple customer support channels for banking, cards, digital services, and payment-related queries, ensuring customers can reach out easily whenever needed.
This article lists J&K Bank customer care toll-free numbers, email IDs, head office address, and key departmental contacts in one place.
For official information and services, visit: https://jkb.bank.in/
Jammu & Kashmir Bank Customer Care Toll-Free Number
Customers can contact the bank for most banking-related services using the official toll-free number.
- Customer Care Toll-Free Number:
1800 890 2122
This number can be used for:
- General banking queries
- Account-related assistance
- Debit and credit card support
- E-banking, mobile banking, and UPI issues
Jammu & Kashmir Bank Customer Care Email ID
For written communication, complaints, or detailed queries, customers may use the official email address.
- Customer Care Email:
jkbcustomercare@jkbmail.com
Jammu & Kashmir Bank Customer Service Contact Numbers
Below are service-specific contact numbers provided by the bank.
Digital Banking / UPI / E-Banking
- Phone: 1800 890 2122
ATM Helpdesk
- Phone: +91 194 2713333
Debit & Credit Cards
- Toll-Free: 1800 890 2122
- Alternate Numbers: 0194-2482463, 0194-2486424
Inbound International Voice Services
- Phone:
+91 194 2713434
+91 194 2713435
+91 194 2481936
NEFT Services
- Phone: +91 194 2502674
Payment & Settlement Department (Digital Transactions)
For matters related to digital payments and settlement:
- In-charge: Sajjad Ameen
- Phone: 0194-2481970
Jammu & Kashmir Bank Head Office & Corporate Headquarters
Both the registered office and corporate headquarters of the bank are located in Srinagar.
The Jammu & Kashmir Bank Ltd.
Corporate Headquarters & Registered Office
M. A. Road
Srinagar – 190001
Jammu & Kashmir, India
Board Line Numbers (Srinagar)
- Phone: +91 194 2481930 – 2481935
- Fax: 0194-2481902
Jammu Office Contact
- Phone: 0191-2471020
- Fax: 0191-2471999
Managing Director & CEO
- Name: Amitava Chatterjee
- Office Address:
The Jammu & Kashmir Bank Ltd.
Corporate Headquarters
A. Road
Srinagar, J&K, India
In conclusion, Jammu & Kashmir Bank offers a well-organized and accessible customer support system through a toll-free number, dedicated service lines, email assistance, and clearly defined departmental contacts. Whether you need help with digital banking, cards, NEFT, or general banking services, support is available through verified official channels.
For the latest updates, branch details, and secure banking assistance, always refer to the official Jammu & Kashmir Bank website and use only the authorized contact details listed above.
