Bandhan Bank Branch Timings, Working Days and Contact Details

Bandhan Bank is a major Indian private-sector bank with a wide branch network serving deposit, loan, card and digital-banking customers. Although many routine transactions can be completed online, customers still need branches for cash work, KYC, physical documents, signatures and direct assistance.

Knowing Bandhan Bank branch timings helps when planning cash transactions, cheque work, account opening, KYC updates, nomination changes, debit-card requests or loan documentation.

Bandhan Bank’s official branch locator shows 9:30 AM to 4:30 PM for many branches. The bank’s debit-card service page also states these banking hours and confirms that Sundays and the second and fourth Saturdays are closed. Customers should still check their specific branch before an urgent visit.

Here is a practical guide to Bandhan Bank timings, working days, Saturdays, lunch arrangements, customer care, card blocking, fraud reporting and grievance contacts.

Bandhan Bank Branch Timings – Quick Overview

The schedule above reflects hours currently displayed for many Bandhan Bank branches. Check the official Banking Outlet Locator for the selected branch before travelling.

What Are the Bandhan Bank Branch Timings?

Bandhan Bank’s official branch pages commonly list business hours from 9:30 AM to 4:30 PM on working days. The bank’s debit-card blocking instructions also refer to branch banking hours as 9:30 AM to 4:30 PM.

During these hours, customers can generally use regular counter and account services. Work involving documents or a specific officer should be started well before 4:30 PM.

The official Banking Outlet Locator provides branch-level hours, address, contact information and ATM availability.

Bandhan Bank Working Days

Bandhan Bank branches generally work Monday to Friday and on the first, third and fifth Saturdays, unless a notified holiday applies.

The bank identifies Sundays and the second and fourth Saturdays as closed. Customers planning Saturday work should also check for local holidays.

Bandhan Bank Saturday Working Schedule

The normal Saturday pattern is:

• 1st Saturday – Working day, unless another bank holiday applies
• 2nd Saturday – Closed
• 3rd Saturday – Working day, unless another bank holiday applies
• 4th Saturday – Closed
• 5th Saturday – Working day when the month has one, unless another holiday applies

Working Saturdays are not listed as half-days; branch pages generally show 9:30 AM to 4:30 PM, subject to holidays.

Bandhan Bank Lunch Timings

Bandhan Bank does not publish one fixed nationwide lunch closure. Its branch locator shows a continuous business-hours window.

Customers should not assume a complete 1:00 PM to 2:00 PM shutdown. For work requiring a particular officer, visiting earlier is more convenient.

Bandhan Bank Holidays

Bandhan Bank branches remain closed on Sundays, the second and fourth Saturdays, and applicable notified bank holidays. Holiday dates can differ by state and region, so a festival or local holiday may affect branches in one location while branches elsewhere remain open.

Before visiting around a festival or long weekend, check the official locator or contact the branch.

Do All Bandhan Bank Branches Have the Same Timings?

Many branches show 9:30 AM to 4:30 PM, but customers should still verify the selected location.

Local holidays or special arrangements can affect availability, and the locator provides branch contact details for confirmation.

Bandhan Bank Customer Care Numbers

Customers can contact Bandhan Bank for many banking enquiries without visiting a branch. The bank’s current official Contact Us page lists the following numbers:

The toll-free helpline is the main general-assistance number; charges may apply to other numbers.

Bandhan Bank Debit Card Blocking

A lost, stolen or compromised debit card should be blocked immediately. Bandhan Bank provides several official methods.

• Call 1800-258-8181 and use the IVR card-blocking option.
• Use Internet Banking or mBandhan 2.0 for a temporary or permanent block.
• Email customercare@bandhanbank.com for permanent blocking, subject to verification.
• Visit a branch during working hours for permanent blocking.
• For permanent SMS blocking, send BLOCKDC <last 4 digits> to 9920311246 from the registered mobile.
• For temporary blocking, send TBLCKDC <last 4 digits> to 9920311246.

A permanent debit-card block cannot normally be reversed; a replacement card may be required.

Bandhan Bank Unauthorised Transaction and Fraud Reporting

Unauthorised electronic transactions should be reported immediately. Bandhan Bank provides 24×7 channels for reporting such transactions and lost or stolen payment instruments.

Reports can be made through the toll-free helpline, official complaint channel, email or branch. The customer-care email is customercare@bandhanbank.com. Never disclose UPI PINs, OTPs, passwords or CVVs.

Bandhan Bank Customer Support and Email

Bandhan Bank’s customer-care email is customercare@bandhanbank.com. Urgent card blocking or suspected fraud should be reported through the fastest official channel.

The bank also provides an online complaint form and complaint-status facility. Do not send PINs, CVVs, passwords or full card credentials.

Bandhan Bank Grievance Redressal

Bandhan Bank follows a structured complaint escalation process. At Level 1, customers can email customercare@bandhanbank.com, call 1800-258-8181, contact the Branch Manager or lodge the complaint through the bank’s official grievance portal.

If the complaint is not resolved satisfactorily, the customer can proceed through the bank’s escalation mechanism. At Level 3, the current Principal Nodal Officer listed by the bank is Ms. Radhika Raghavan, Head – Customer Experience, Process Quality & Transformation. The official contact details are pno@bandhanbank.com and 033-6826-5301. The Principal Nodal Officer contact is available from 9:15 AM to 5:45 PM, excluding holidays.

Preserve the earlier interaction or complaint ID when escalating a case.

Bandhan Bank WhatsApp Banking

Bandhan Bank’s official WhatsApp Banking number is +91 87 3000 3000. Send “Hi” from the registered mobile number to start.

WhatsApp Banking is available 24x7x365 for balance enquiry, recent transactions, cheque-book requests, debit-card management and other supported services. Never share OTPs, PINs, CVVs or passwords in chat.

Services Available When Bandhan Bank Branches Are Closed

Closing of a physical branch does not stop access to many Bandhan Bank services. Depending on the customer’s account and service eligibility, banking can continue through:

• mBandhan 2.0 Mobile Banking
• Internet Banking
• UPI and supported digital payments
• WhatsApp Banking
• ATMs, including 24-hour ATMs where available
• Balance and transaction enquiries
• Debit-card controls and selected card services
• Fund transfers and bill payments
• Customer-care and IVR facilities

Transactions that require original documents, physical signatures, cash counter service, locker access, certain KYC procedures or direct interaction with a branch official may still need to wait until the branch reopens.

Best Time to Visit a Bandhan Bank Branch

For normal banking work, use the 9:30 AM to 4:30 PM branch window. For KYC, loans or detailed paperwork, arrive well before closing.

Before a Saturday or holiday-period visit, check the particular branch in Bandhan Bank’s official Banking Outlet Locator.