Jana Small Finance Bank is a scheduled commercial bank that focuses on retail banking, MSME lending, and financial inclusion. Headquartered in Bengaluru, the bank provides savings accounts, deposits, loans, and digital banking services through its growing branch network and online platforms.
Let’s check out all the important details about Jana Small Finance Bank — including its customer care toll-free number, official email IDs, and head office address. Whether you need help with your banking services, want to raise a complaint, or simply wish to contact the bank for general queries, Jana Small Finance Bank offers multiple support channels for its customers across India.
Jana Small Finance Bank Customer Care Toll Free Number
Customers can contact Jana Small Finance Bank anytime through its 24×7 toll-free helpline:
Customer Care Banking Toll-Free Number:
1800 2080 (Available 24×7)
This number can be used for:
- Account-related queries
- Debit card or transaction issues
- Banking services support
- Complaints and feedback
MFI Customer Support
For Micro Finance related queries:
MFI Toll Free Number:
1800 4200
Jana Small Finance Bank Customer Care Email IDs
You may also reach the bank through email for written assistance:
- Customer Care: customercare@jana.bank.in
- Grievance Redressal:redressal@jana.bank.in
- Principal Nodal Officer:officer@jana.bank.in
- Investor Grievance Cell:grievance@jana.bank.in
- Careers: careers@jana.bank.in
For NEFT / RTGS related queries:
- Toll-Free: 18002080
- Email: customercare@jana.bank.in
Always include your registered mobile number or account reference while emailing (never share OTP or PIN).
Jana Small Finance Bank Head Office / Registered Office Address
Jana Small Finance Bank Limited
- The Fairway Business Park, First Floor,
- Survey No.10/1, 11/2 & 12/2B,
- Off Domlur, Koramangala Inner Ring Road,
- Next to EGL Business Park, Challaghatta,
- Bengaluru – 560071, Karnataka, India.
Registered Office Phone:
080-46020100
Other Important Contacts
Media Queries
Shreyasee Sen (Adfactors PR for Jana SFB)
Email: shreyasee.sen@adfactorspr.com
When Should You Contact Jana Small Finance Bank?
You can reach Jana Small Finance Bank for:
- Savings or deposit account support
- Loan or EMI queries
- Debit card issues
- NEFT / RTGS assistance
- Complaints or grievance escalation
- Investor or career-related enquiries
For quick resolution, keep your customer details handy before calling.
Final Words
Jana Small Finance Bank provides round-the-clock customer support through its toll-free number 1800 2080, along with dedicated email channels for grievances, investors, and general banking queries. Customers can also visit or write to the registered office in Bengaluru for official communication. For the latest updates on services and products, always refer to the bank’s official website at https://www.jana.bank.in/.
